Improve consumer and clinician satisfaction with an effective consumer engagement solution
Consumer Engagement
Softbir's user-friendly, web- and app-based consumer engagement solution makes it easy for consumers to participate fully in their care.
The app gives consumers convenient access to their personal health record through a seamless integration to the EHR. Electronic appointment scheduling, reminders, alerts and lab results reduce call volumes and increase appointment attendance and medication adherence.
For clinicians and administrators, the app saves time and offers a complete view of consumer-reported information. HIPAA-compliant direct messaging means quick response to individual needs; telehealth appointments can be launched directly from the solution, enhancing access to care when and where it is needed.